shipping Policy

Below is a ready-to-publish shipping policy that promises delivery within 7-10 working days across India.

Shipping Policy (RAAINO)

• Order processing – We pack and hand over all paid orders to our courier partners within 2-3 business days (Mon-Sat). Orders are not dispatched on Sundays or public holidays.

• Transit time – After dispatch, parcels typically reach any serviceable Indian pin-code in 7-10 working days.

• Shipping charges
– Free for orders of ₹499 and above.
– Flat ₹99 for carts below ₹499.

• Service area – We currently ship only within India. P.O. Box and APO/FPO addresses are not serviceable.

• Shipment confirmation & tracking – A tracking link is emailed/SMS-ed once the order is scanned by the courier; the link activates within 24 hours.

• Delivery attempts – The courier will attempt delivery up to three times before the package is returned to our warehouse.

• Delays beyond our control – High order volumes, sale periods, extreme weather, national holidays or government restrictions may add a few extra days in transit.

• Damaged or lost shipments – RAAINO is not liable for in-transit damage or loss. Report any issue within 24 hours of delivery and retain all packaging materials so we can lodge a claim with the carrier.

• Customer support – For any shipping-related queries, write to us at                customer@raaino.in.